Crisis & Support
Victoria, Australia
If you or someone you care about is in immediate danger, please prioritise safety first.
Call emergency services:
Triple Zero (000)If there is an immediate risk of harm to you or someone else, call 000 without delay.
What is a crisis?
A crisis can look like:
- Feeling overwhelmed by thoughts or emotions
- Suicidal thoughts or intent
- Severe anxiety, panic, or emotional distress
- Behaviour that feels unsafe for you or others
You do not need a diagnosis or explanation. If it feels like a crisis, please reach out to one of the services below for urgent support.
24/7 Phone & Online Support
Lifeline (Australia-wide)
13 11 14Free, 24-hour crisis support and suicide prevention. Text Lifeline on 0477 13 11 14. Online chat is also available via the Lifeline website.
Victoria-specific support
SuicideLine Victoria
1300 651 251Free phone and online counselling for people at risk, those concerned about someone else, or anyone affected by suicide. Available 24 hours.
Other 24-hour support services
Suicide Call Back Service
1300 659 467Professional counselling for people at risk of suicide, those caring for someone, or people bereaved by suicide.
MensLine Australia
1300 78 99 78Support for men experiencing emotional well-being or relationship concerns.
1800 RESPECT
1800 737 732National support service for people impacted by sexual assault, domestic violence or family violence.
Sexual Assault Crisis Line
1800 806 292Statewide after-hours crisis support for people who have experienced sexual assault.
Child Protection After Hours Service
13 12 78For concerns about the safety and well-being of a child.
Other helpful support services
These services may not be immediate crisis services, but offer support, information, or referral.
Beyond Blue
1300 22 4636Support for anxiety, depression and emotional well-being. Online chat and resources available.
beyondblue.org.au →Headspace
Mental health support for young people aged approximately 12 to 25, including counselling and services across Victoria.
headspace.org.au →Medicare Mental Health
1800 595 212Helps connect people with mental health professionals and services, including local Medicare Mental Health Centres. Available weekdays.
medicarementalhealth.gov.au →Safe Steps Family Violence Response Centre
1800 015 188Free 24-hour crisis response and support for people experiencing family violence.
safesteps.org.au →